Origins
The Alpha Pharm Retail Group is a nationwide, marketing-driven
organisation that offers sustained promotion and support to an ever-growing
network of independent retail pharmacists.
Two realities...
New legislation arrived along with increasing government intervention.
One thing became unmistakably clear: it is practically impossible for
the individual retail pharmacist to thrive alone. The risk of being
swallowed up by large corporates is huge. The dedicated career pharmacist
seems to be facing a choice between the head (being employed by a corporate
group)...and the heart (struggling along as a standalone retailer).
Brand strength is of paramount importance world.
...One solution
As pharmacists, we at Alpha Pharm Retail know the intrinsic
value of self actualisation...of empowering a pharmacist to own his
or her own retail business. We also recognise the benefit of having
regular clientèle that make a beeline for "my pharmacist"
in this day and age.
Our brand positioning statement is, "Your First Step in Healthcare".
Now, more than ever, we see the need of consumers to pop in at a place
where they know they'll be able to get solid, professional healthcare.
Alpha Pharm Brand Values
Integrity
We are members of a profession that has achieved inherent credibility
over the decades. We pride our self in dealing with the public in an
honourable way, always offering them the best advice and the most suitable
product.
Empathy
As pharmacists, we embrace the dying art of empathy. Putting ourselves
in other's shoes, draws them to us. Consumers crave that individual
attention...and we are in a position to give it to them.
Cooperation
Our strength lies in our mutual relationship; herein lies the ability
to come up as worthy opponents against our competition in the marketplace.
Availability
Our valuable contribution to society facilitates the accessibility of
primary healthcare services and information to an ever growing population.
Unique selling point
What sets us apart? Keeping you were you belong!
Our unique selling point, for lack of better term,
is the fact that you, the retail pharmacist/owner, still run...and own,
your pharmacy. We don't incorporate your assets as it were into our
corporation. We simply want to empower your calling by offering you
superlative support, a professional, consumer-focused brand and a holistic
approach to making your Alpha Pharm franchise work really well.
ARM
your helping hand in the pharmaceutical industry
Alpha Pharm Retail Management, or ARM as we are known,
was established to assist the independent pharmacist who cannot compete
with the big corporates, whilst establishing a strong national brand
to give consumers consistency and predictability in service and goods.
The offer
ARM invites independent pharmacists to become franchise members
of the Alpha Pharm Retail Group, which offers all the corporate benefits
of independent private pharmacy chains, whilst protecting the individual
pharmacy owner's independence and autonomy.
Benefits
Corporate Branding Elements
Joining the Alpha Pharm Retail Group means inheriting an instantly-recognisable
national brand, associated with quality products and professional service.
Pre-approved external advertising includes decals and corporate livery
which immediately identifies franchises as Alpha Pharm Retail Group
members. Additional elements include corporate clothing, name badges
and welcome mats.
The National ARM office in Centurion streamlines nationwide negotiations
with wholesalers, suppliers and service providers on behalf of its members.
Monthly Advertising
Members benefit, at no extra charge, from our regular monthly
advertising campaigns using shelf talkers, and Alpha First the first
monthly publication in pharmacy. Alpha Pharm regularly utilises TV advertising
to reinforce the brand.
Co-branding Opportunities
Co-branding with specific products that are advertised extensively
by suppliers, enhances Alpha Pharm brand exposure while facilitating
improved margins to members.
Lower Corporate Prices
We constantly look for more negotiating partners on consumables,
such as stationery for instance. Thus far we have been able to offer
our members great reductions in a number of areas.
Benefits
In-store Media Channel
At no extra cost to our members, we offer this in-pharmacy
tool that enables communication between the suppliers and your clients.
This digital network lets participants reach over a million consumers
every month, and has also been used as a training tool via a closed
circuit media channel.
Medical Aid Reconciliation
We offer our members a highly accurate, off-site, computerised
medical aid reconciliation program that saves time, thereby putting
the pharmacists back in control of his/her problem area.
Alpha Pharm Lifestyle Clinics
This initiative is intended as an affordable and comprehensive
healthcare solution to assist the pharmacist in effectively running
a clinic as an independent profit centre within the pharmacy.
Cellular Initiative
The cellular industry is currently the fastest growing industry
in South Africa. This initiative enables our members access to this
lucrative business by benefiting from increase feet and an extensive
TV campaign.
Continuing Education Program
This is an independently developed education program approved
by the Pharmaceutical Council. This program is sponsored by ARM and
is available free of charge to all members.
The Guilds
Guilds are regional discussion and coordinating groups that
serve as a forum to our members, where they get together and discuss
concerns and where we collectively troubleshoot any issues.